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Support and Advocacy

Tandem has a Mental Health Carer Support and Referral Service for members. Click here for more information. 

The below organisations can also offer support or advocacy.

Mental Health Complaints Commissioner
Freecall 1800 246 054

The Mental Health Complaints Commissioner can support carers with complaints on behalf of the consumer. 

Disability Services Commissioner
1800 677 342 (free call from land lines)

Independant Mental Health Advocacy
(03) 9093 3701

Support and advocacy on behalf of people receiving compulsory treatment.

Justice Connect

(including Seniors Law)
Freecall: 1800 606 313

Seniors’ Rights
1300 368 821

Homeless Law
Freecall: 1800 606 313

Social Security Rights Victoria
(03) 9481 0355

Legal Aid
1300 792 387

The LIV Legal Assistance Service (LIVLA)

This is a referral service that acts as a facilitator of pro bono legal assistance between the community and the legal profession. The service is administered by PILCH. The Law Institute of Victoria Legal Assistance Service (LIVLAS) is a referral service that facilitates pro bono legal referrals, linking individuals experiencing disadvantage and not-for profit organisations who support them with pro bono lawyers in Victoria.

It provides access to justice to those members of the community who:

Legal resources and organisations
Find a Lawyer
Helpful resources


Other Services

Patient Opinion

Patient Opinion was founded in the UK in 2005 and since then has grown to be the UK's leading independent non-profit feedback platform for health services. Patient Opinion Australia (POA) was established in 2012 and, similar to its UK counterpart, is registered as an independent not-for-profit charitable institution. Patient Opinion is about honest and meaningful conversations between patients and health services. We believe that your story can help make health services better.

How it works:

Learn more