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The NDIS process

What is the NDIS?
Eligibility
Supporting people living with mental health issues to navigate the NDIS
Supported mental health services
Psychosocial disability
Reasonable and necessary supports
Developing your plan
Starting your plan
Plan reviews

 

What is the NDIS?

About the NDIS (pdf)
The NDIS will provide all Australians under the age of 65 who have a permanent and significant disability with the reasonable and necessary supports they need to enjoy an ordinary life. 

My NDIS Pathway (pdf)
This booklet will help you understand the path you will travel as the NDIS works with you. It will provide an overview of what to expect at each stage.

My NDIS Pathway (video)


 

Eligibility

NDIS Access checklist (pdf)
Web-based checklist to help people work out if they can access the NDIS.

Accessing the NDIS (pdf)
Information you need to know to access the NDIS.

Supporting people living with mental health issues to navigate the NDIS

The reimagine.today website takes consumers through some of the things they need to know and think about while preparing for an NDIS plan and application. The reimagine.today workbook allows consumers to write down their ideas and answers. There is peer support for some of the interactive activities.

Supported mental health services

Supports the NDIS will fund in relation to mental health services (pdf)

Psychosocial disability

Psychosocial disability, recovery and the NDIS (pdf)

Completing the access process for the NDIS (pdf)
Tip sheet on the NDIS access process for people with a psychosocial disability with information on functional assessments and the types of supports available.

Reasonable and necessary supports

Help understanding what the NDIS means when they talk about reasonable and necessary supports and permanent and significant disability.

Reasonable and necessary supports (pdf)

Permanent and significant disability and reasonable and necessary supports (video)


Developing your plan

Developing your first NDIS plan (pdf)
As you prepare to enter the NDIS you may have some questions about planning. Here are some facts about developing your first plan to help you get NDIS Ready.

Developing your first NDIS plan (video)


Getting ready for your planning conversation
 
(pdf)
A checklist to help you get ready for your first NDIS planning conversation tht will help develop a plan that provides the right support for you.

Getting ready for the NDIS (video)

Getting plan ready for an NDIS First plan (video)
AFDO Disability Loop Project Officer Carl Thompson talks about the planning conversation, who can attend, how and why the first plan is different from any future NDIS plans, and what to do if you are not happy with your NDIS First Plan.


 

Starting your plan

Tandem is hearing that mental health carers have difficulties understanding NDIS plans and indentifying a person to help their loved ones put the plan into action. NDIA has released factsheets to help mental health carers with the steps to start an NDIS plan.

Starting your plan (pdf)
Once your plan is approved, it is time to put it into action. The NDIS can work with you to start your plan.

Starting your first NDIS plan (video)

Starting my NDIS plan with a Support Coordinator (pdf)
When your NDIS plan is approved, you will work with a Support Coordinator who will help you put it in to action. This is called plan implementation and helps you connect with the supports in your NDIS plan, maintain them and help you to achieve your goals.

Starting my NDIS plan with a Local Area Coordinator (LAC) (pdf)
When your NDIS plan is approved, you will work with a LAC to put it in to action. This is called plan implementation and helps you connect with and maintain the supports in your NDIS plan as well as helping you to achieve your goals.

Starting my plan as an NDIS self-managed participant (pdf)
Self-managing your plan gives you choice and control over the supports and services that you purchase to help you to achieve your goals.

Choice and control (pdf)
Information you need to know about managing your funding.

Supporting families and carers (pdf)
Getting ready for your family member to participate in the NDIS.

Accessing supports for my child (pdf)
If you think your child needs support you can contact an NDIS Early Childhood Partner in your local community to get help with the support your child needs.

Plan reviews

Sometimes life changes and you need to review your NDIS plan and get more support.

Internal review of a decision
If you are not happy with a National Disability Insurance Agency (NDIA) decision you can submit an application for a review of a decision. Any person directly affected can request for a review of a decision.

Ways to review or change your plan
Peer Connect has a guide to tell you about getting your NDIS plan reviewed.

Complaints and appeals

The Australian Competition & Consumer Commission has information about the consumer protection rights of NDIS participants when purchasing products and services from NDIS providers.